![]() The files that apply to a specific product, milestone (RTM, SP n), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table: Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. However, only "Windows 8" is listed on the Hotfix Request page. Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. Windows Server 2012 file information notes Additionally, the dates and the times may change when you perform certain operations on the files. The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. This hotfix does not replace a previously released hotfix. You must restart the computer after you apply this hotfix. To use the hotfix in this package, you do not have to make any changes to the registry. Additionally you must have RD Licensing role service installed on the computer. To apply this hotfix, you must be running Windows Server 2012. If you do not see your language, it is because a hotfix is not available for that language. Note The "Hotfix download available" form displays the languages for which the hotfix is available. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Hotfix informationĪ supported hotfix is available from Microsoft. Note After generating CALS the Admin needs to add the users to his ADS server. If you do not have any RDS CALs installed but are encountering this error, follow the previously mentioned steps, excluding step 1 and step 5. Note Restart the server if you are prompted to do so. ( Note If you have an active connection, these steps can be performed via ) (For more information, see Install Remote Desktop Services Client Access Licenses). If they are new CALs or a first-time activation of the server, you can install them using the following steps: ( Note If you have an active connection, these steps can be performed through: ) If you have existing CALs, you can migrate them over by using the following steps (skip this step if you do not have existing CALs and go to Step 6):įrom Licensing Manager, use the Manage CALs option to migrate the existing RDS CALs. Note This will generate a new LSID (compare against the LSID you previously wrote down). Reinstall the RD Licensing role and activate the remote desktop server. (For more information, see Running Remote Desktop Licensing Manager and Reactivate a Remote Desktop License Server) (For more information, see Uninstall the Remote Desktop Licensing Role Service.) Uninstall the RD Licensing role and then restart the server. Install the hotfix and then restart the server. (For more information, see Find the License Server ID for a Remote Desktop License Server.) If you have RDS CALs already installed, follows these steps:įrom Licensing Manager, take note of the current Licensing Server ID (LSID) and currently installed RDS CALs. If you are already experiencing the issue that is described in the Symptoms section, you need to perform additional steps to resolve the problem. Be sure all steps are completed in the order prescribed. ![]() This hotfix is also available at Microsoft Update Catalog. If the problem persists, try other methods of activation. Make sure you provided correct information. Remote Desktop Services Licensing is unable to process your request.
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